Job Description

Position Title: Personal Care Management Skills Trainer

Requisition Number: Req #136


Date Posted: Posted Thursday, June 5, 2025 at 4:00 AM


Description:

Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment. The agency, through its programs and services, encourages the inclusion of people with disabilities into the mainstream of society, including social, recreational, family and work activities.

Summary/Objective

EVV Issue Focused Skills Trainer, Specialist, works with consumer/employers of the Personal Care Attendant program and provides all skills training services for the Personal Care Management Service. This position will focus on issue-focused and EVV support in the community and phone, however, it can also include Intake and Orientation or Comprehensive functional skills training. This position will provide in-person services and ensure all EVV support and/or issue-focused skills training are completed according to the due date. This position will provide support to PCA consumer/employers who enroll in the EVV and provide continuous support until success.

This position requires the staff to learn technical EVV specific PCM knowledge to support both skills training staff and consumers/surrogates/administrative proxies who use this PCA program requirement. This position also requires staff to provide comprehensive functional skills training which requires past direct skills training experience.

Essential Job Functions

• Provide Comprehensive Skills Training, as determined by contractual obligations.
• Provide training and ongoing support for EVV
• Monitor and report any issues with ongoing compliance with the use of EVV
• Work with consumers and surrogate on creating/obtaining emails
• Provide information on EVV device, vouchers and exemptions
• Provide issues focused functional skills training within 3 business days of a request from the Consumer or the Surrogate if any, as well as the FI, or EOHHS, or PCM management regarding a specific issue of PCA management.
  • Overutilization submission of timesheets for more hours than what are approved
  • Under or No utilization- submission of timesheets are for less hours than approved. Timesheets are not submitted. Timesheets not submitted for 6 months must be identified and reported to MH.
  • Bill while inpatient- This isnt allowed under PCA program.

• • Late Timesheets Department of Labor rules require payment for time worked upon the end of the pay period.
  • Overtime requests and submission
    • Overtime requests are submitted to Optum PAU within 1 day,
    • and assist with oversight of outreach for renewals.
• Issue focused telephone FST for those consumers who receive MassHealth corrective action plans for excessive overutilization.
• Support skills trainers and assist when issues arise with the proper enrollment into Tempus Fiscal Intermediary and/or new hire of PCA, as needed to get the program started, especially if there are issues above and beyond.
• Work with PCM management team regarding quality of services and produce and review reports as requested.
• Maintain confidentiality in all consumer related issues.
• Attend in-service, supervision and staff development meetings when requested by manager.
• Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.
• Demonstrate a commitment to the Independent Living philosophy of consumer control.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).
• Work within policies to complete and submit internal requirements:

• Progress Notes
• Day Force
• Outlook Schedule
• Mileage and Expense Forms

• Perform other duties as assigned.

Qualifications

• At least three years providing services for persons with disabilities.
• Knowledge of PCA programs is required.
• Experience or education in skills training is required.
• Knowledge of community resources and social service systems is beneficial.
• Excellent communication, organizational, and writing skills.
• Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.
• Specialized training provided as needed.

Required Education

• GED or High School Diploma required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear . The employee is frequently required to sit; stand; walk; use hands to finger , handle or feel; and reach with hands and arms .

Travel

Travel is required for this position. Access to reliable transportation required for community visits.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities , duties or responsibilities that are required of the employee for this job. Duties , responsibilities and activities may change at any time with or without notice .

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Referral bonus
• Work/Life Balance - flexible work schedules
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Job Family: Associate


Job Function: Non-Supervisor


Pay Type: Hourly


Hiring Rate: 20 USD


Travel Required: Yes

Compensation details: 20-20

PId702db905818-26289-37283535

Tempus Unlimited Inc.

Job Tags

Hourly pay, Full time, Temporary work, Work experience placement, Work at office, Relocation package, Flexible hours,

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