JOB DESCRIPTION
Insight Global is partnering with a local Jacksonville provider of IT consulting. We are committed to delivering exceptional service and innovative solutions to our clients. We are currently seeking a skilled Technician Support Engineer with a strong focus on networking to join our dynamic team. We are currently open to candidates with strong technical L2 or L3 support experience.
Our Technician Support Specialists are instrumental in assisting TBS clients in resolving issues related to PCs, Macs, desktop applications, anti-virus software, Windows servers, smartphones, printers, and networking infrastructures. We are seeking a candidate who will thrive in our dynamic, fast-paced company. This individual will join a dedicated team responsible for supporting the IT environment of over 250 local small and mid-sized businesses in Northeast Florida.
What you'll be doing:
•Support Microsoft Windows desktop technologies
•Support Apple MacOS desktop technologies
•Support Apple and Android Mobile Devices
•Software installation, configuration, and troubleshooting
•Troubleshoot and repair Windows and Mac workstations
•Advanced Windows Server Active Directory tasks
•Azure Active Directory Management Support, including Intune
•Advanced Email Management Tasks
•On-Site workstation & networking equipment hardware installation
•Setup and configure enterprise-level networking equipment configurations
•Monitor network performance and resolve ISP issues
•Windows server administration tasks
•New client user add/change/remove
•Manage and configure business application support and client-side application support
•Respond to support tickets and alerts
•Organize and execute projects that may extend up to 1 month
•Consult with our clients and offer guidance on technology use and best practices
•Responsible for detailed documentation and follow-up with clients
•Communicate the need for escalation promptly
•Able to critically think, produce, maintain and update technical documentation
•Provide fast and friendly tech support to end-users, IT managers, and C-level executives
REQUIRED SKILLS AND EXPERIENCE
-3+ years of IT support experience (Windows) required
-Prior MSP experience -Must be experienced with email support
-Intermediate server skills and experience
-Experienced with Windows 7-11 and MacOS 10.15 and newer
NICE TO HAVE SKILLS AND EXPERIENCE
-Bachelor's degree in IT or related is a plus
-CompTIA Network+ and Security+ certifications
-CCNA,CCNP certifications
-Experience with Cloud networking (AWS, Azure)
...Job Description Job Description Door and Window Installer - Experienced Atlantic Armor Impact Windows and Doors is currently seeking an experienced and detail-oriented individual with excellent construction skills for a window and door installation position in the...
...in Boston, is seeking a Copywriter to join their team for 6-12 months. This hybrid role will require 4 days onsite, allow for 1 day remote, and have hours from 9am-5pm. It is compensating $25-$30 an hour, depending on experience. Qualified and interested candidates are...
Chairmans Foods specializes in producing a wide range of high quality, consistent customer solutions - main courses, side dishes, queso, ready-to-eat protein salads custom solutions for foodservice operators and retail stores. Chairmans has succeeded over the years with...
...Job Description Job Description Summary Now Hiring: After-School Camp Program Lead at Quilla Academy! Are you passionate about working with school-age children and creating engaging enrichment experiences? Quilla Academy is looking for a dedicated After-School...
...approximately 9,000 employees. What You'll Be Doing Safely operate a ready-mix truck to deliver concrete products to customers. Perform pre... ...work independently and as part of a team. Valid commercial driver's license (CDL) with a clean driving record. Physical...