Helpdesk Analyst Job at Bayside Solutions, Tracy, CA

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  • Bayside Solutions
  • Tracy, CA

Job Description

Helpdesk Analyst

W2 Contract

Salary Range: $58,300 - $62,400 per year

Location: Dublin, CA - Onsite Role

Job Summary:

As a Helpdesk Analyst, you will provide Windows phone support using ServiceNow. In a 20/7 environment, this role requires shift flexibility and possible weekend shifts.

Requirements and Qualifications:

  • Experience supporting a Windows environment
  • ServiceNow ticketing system experience
  • Strong communication and multi-tasking skills
  • Networking and server troubleshooting experience
  • Able to utilize reporting to identify trends and analyze issues
  • Incident Management experience is a plus

Desired Skills and Experience

Helpdesk, Windows, ServiceNow, networking, servers, troubleshooting, reporting, incident management

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

Bayside Solutions, Inc. may collect your personal information during the position application process. Please reference Bayside Solutions, Inc.'s CCPA Privacy Policy at

Job Tags

Contract work, Shift work, Weekend work,

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