Help Desk Technician Job at Russell Tobin, Columbus, OH

blJNbjQxWVd5RE40YXpUUTlmVFA4dVI0dXc9PQ==
  • Russell Tobin
  • Columbus, OH

Job Description

Service Desk Agent – Contract Opportunity

RECENT GRADS ARE MORE THAN WELCOME!

📍 Location: Columbus, OH

📅 Duration: 12-month contract

💲 Pay: $21/hour

Are you passionate about providing exceptional customer service? We're seeking a Service Desk Agent with 6 months to 2 years of experience (internships count!) to join the team of a leading investment banking firm.

Ideal Candidate:

✔ Recent grad with a Bachelor .

✔ Experience or internship.

✔ Strong communication, problem-solving, and organizational skills .

Preference for candidates with at least one of the following criteria:

• College Degree

• Previous contact center experience

What You’ll Do:

• Provides investigation, diagnosis, resolution and recovery for hardware/software problems

• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software

• Handle incoming phone calls regarding various customer service inquiries on Morgan Stanley accounts.

• Respond with a high degree of accuracy and efficiency , consistently meeting key department performance metrics.

• Troubleshoot and resolve customer concerns while ensuring a positive experience.

• Maintain detailed and accurate records of customer interactions and transactions .

Why Join Us?

Gain valuable experience with a leading financial institution . Work in a fast-paced, team-oriented environment that values career growth and professional development . Plus, there’s a possibility to convert to a permanent position after the contract period!

👉 Apply now to take the next step in your customer service career

Job Tags

Permanent employment, Contract work, Internship,

Similar Jobs

X3 Tradesmen

Now Hiring Journeymen and Apprentice Plumbers Full-Time Job at X3 Tradesmen

 ...Journeyman Plumbers for several new commercial and multi-family construction projects in Park Cityand the surrounding areas. If you have 1...  ...pay. Financial Security: Benefit from our 401K plan with company match. Growth Opportunities: Take advantage of our tuition... 

Talent Groups

Learning Experience Designer Job at Talent Groups

 ...Position Summary The client is seeking a Learning Experience Designer II who can design, develop, and deliver engaging learning solutions that help internal teams grow and improve their performance, specifically in a corporate training or telecom-related environment.... 

New Home Star

New Home Consultant Job at New Home Star

 ...Culture: Supportive, high-energy team with leadership dedicated to your success, recognized in 2025 as the Best Place to Work in Real Estate and Glassdoors Best Places to Work. Comprehensive Benefits: Medical, dental, vision, 401(k) with match, paid time off, and... 

LifeBridge Health

FOOD SER. HOSTESS Job at LifeBridge Health

 ...FOOD SER. HOSTESS ~ Westminster, MD ~CARROLL HOSPITAL ~FOOD SERVICES ~Full-time - Flexible hours - 6:30am-3:00pm ~Support Services/Security/Trade ~89549 ~$17.00-$21.00 Experience based ~ Posted: May 15, 2025 Apply Now Save Job Saved... 

PEDIATRIC & ADOLESCENT CENTER

Medical Assistant Job at PEDIATRIC & ADOLESCENT CENTER

 ...EnvironmentCareer Advancement OpportunitiesJob SummaryMedical Assistant / Front office staff wanted for busy Pediatric practice in Southgate...  ...of vaccines, MCIR and front desk tasks is preferred. Entry level applicants welcome to apply. Please fax resume to (734)285-3...