Customer Service Specialist Job at Artemide, Miami, FL

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  • Artemide
  • Miami, FL

Job Description

Job description

Customer Service Specialist - Artemide Miami.

Responsibilities Customer Service

-Order entry (dealers and e-commerce clients).

-Close collaboration with respective RSM's and clients.

-Prepare sales quotes.

-Communicate order updates & deliveries (lead times).

-Answer all client inquiries in relation to orders.

-Follow-up on open orders with all related departments to ensure timely project delivery.

-Stock verification

-Documentation requests (installation sheets, product sheets etc.)

-Code requests

-Pricing on all Artemide lines for dealers and e-commerce clients.

-Answer all incoming calls & emails (internal and external)

-Processing and evaluating all claims (retail and e-commerce), related to the company’s products, ensuring accurate and timely resolution.

Reporting to CEO.

Professional working proficiency in Spanish is a plus.

Industry

Design

Employment Type

Full-time. In office.

Please send your resume to: hrusa@artemide.net

Job Tags

Full time,

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