Job Description

Job Description

Job Description

About Athena

Athena is a marketing consultancy where great ideas take flight. With a blend of strategic thinking, creative vision, and hands-on execution, we partner with organizations looking to transform their presence, reputation, and performance. For over ten years, we’ve delivered business insights, marketing strategies, and brand activations for leading organizations in industries ranging from telecommunications to major league sports.

Our people make Athena, Athena. As a 2025 Philadelphia Inquirer Top Workplace, we take pride in fostering a work environment where passion meets excellence. Our people are solutions-oriented individuals who eagerly roll up their sleeves to make work that works while sharing a couple of laughs along the way.

About the Role
We’re looking for a highly organized, solutions-driven Creative Project Management Lead to support our client-facing Project Managment team across a growing portfolio of work. This role sits at the center of our creative department—overseeing team resourcing, optimizing project workflows, coaching project managers, and ensuring high-quality execution across the board.

Requirements

What you’ll be responsible for:

Creative Operations & Project Enablement

• Build and evolve best practices for briefing, planning, and creative delivery across all mediums (digital, print, photo/video, social, etc.)
• Create and refine tools and templates to improve consistency and reduce friction across projects
• Support project managers with timelines, scoping, risk management, and troubleshooting
• Act as a go-to resource for the creative team on workflow, prioritization, and cross-functional coordination
• Help PMs navigate client dynamics - supporting with communication, expectation-setting, and escalation as needed

Creative Team Resourcing

• Manage weekly resourcing workflows and team assignments across all active creative projects
• Monitor capacity, flag risks early, and balance workload based on availability and skill set
• Collaborate with creative and account leads to prioritize and assign work

Team Management & Coaching

• Manage and mentor a small team of creative project managers
• Provide ongoing feedback, support professional development, and help the team operate at a high level
• Personally lead a select number of high-profile projects- especially those that are cross-functional, fast-moving, or strategically important to the business
• Model strong client partnership- bringing both strategic thinking and a calm, solutions-oriented presence to external conversations

Platform & Process Oversight

• Serve as a point person for our project management tools, ensuring systems are optimized for team needs
• Lead process improvements that make our creative operations smoother, smarter, and more scalable
• Support onboarding and training of new PMs and creative team members on tools and workflows

The skills and experience you should have:

• 5–7 years of experience in creative operations, project management, or resourcing within an agency or in-house creative team
• Proven experience leading project teams and owning senior-level client relationships
• Familiarity with creative workflows across digital, print, video, and social
• Experience resourcing cross-functional teams and leading department-wide prioritization conversations
• Strong communication skills and the ability to navigate multiple stakeholders with care and clarity
• Comfort with project management tools (e.g., Workfront) and experience implementing or scaling operational systems

It's a plus if you have:

• Experience building or scaling creative operations in a growing organization
• Confidence writing or reviewing creative briefs and scopes of work
• Experience mentoring other project managers or developing training programs
• A calm, collaborative presence—even when things get messy

Benefits

• Medical/Dental benefits including of 1K Health Reimbursement Account
• Matching 401K
• Generous PTO policy
• Substantial Parental Leave Policy
• Hybrid Work Environment (3 days on-site in Camden, NJ or Philadelphia, PA)
  

Curious about your career path at Athena? This role is within a rapidly growing creative department and the right candidate can excel, produce great work, and have an immediate impact on Athena’s creative product culture and growth.

Oh, and our application process is open, easy, as transparent as we can make it, and painless. We need team members like you to join us! Let’s get started.

Athena is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at 866.299.6040.

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